| | | | | |
|
Support Services and Small Business Consulting
Evanston , IL
|

|
| My Best Referral Is:
|
Small businesses and entrepreneurs that are overwhelmed and need a hand to take that next big step.
|
|
|
Websites:
|
|
| |
| Current Work:
|
Owner at Chameleon Office Pros & PrairieDogPros
|
|
Previous Work:
|
Customer Care Manager - Email Division at eHarmony.com
|
|
Education:
|
Bachelor of Music, St. Olaf College
|
|
Detailed Experience Summary:
|
|
|
Owner at Chameleon Office Pros & PrairieDogPros
January 2006 - Present
Chameleon Office Pros provides a colorful array of services that extend through all facets of business including administration, management, and marketing, with a strong focus on customer care. We specialize in:
- client care for small businesses
- shopping cart management
- newsletter design and distribution
- writing & editing
- project management
- web development, and more
PrairieDogPros provides small business owners with access to experts in the fields of law, marketing, development, insurance, and more via Q&A calls, 1-on-1 coaching, unique networking events, and more. We also offer a Quick & Dirty Teleclass series to help you jump start your business.
|
|
|
Customer Care Manager - Email Division at eHarmony.com
August 2003 - January 2006
During my time at eHarmony, I worked as the customer care manager for the email division. I played an integral part in creating processes and procedures for the entire customer care department. Other projects included survey development, writing SOPs, hiring, reporting, template writing, monitoring, and training.
|
|
Detailed Education Summary:
|
|
|
Bachelor of Music, St. Olaf College
May 1994
|
|
| | | | | | |
|